Privacy Policy

1. Introduction

AlphaTensor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading strategy development and testing platform ("the Service"). Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and authentication credentials when you create an account
• Profile Information: Any additional information you choose to provide in your profile
• Strategy Data: Trading strategies, configurations, parameters, and backtesting results you create
• Communication Data: Information you provide when contacting our support team
• Payment Information: Billing details and payment information for subscription services (processed by secure third-party payment processors)

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with the Service, including features used, actions taken, and time spent
• Device Information: Browser type, operating system, device identifiers, and IP address
• Log Data: Server logs, error reports, and performance data
• Cookies and Tracking: Information collected through cookies, pixels, and similar technologies

2.3 Information from Third Parties

• Authentication Providers: Information from Google or other OAuth providers when you sign in
• Market Data Providers: Financial market data used to power the Service
• Broker Integrations: Account information from connected brokerage accounts (with your consent)

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscription
• Authenticate your identity and secure your account
• Execute and store your trading strategies and backtests
• Send service-related communications and updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including cloud hosting, payment processing, analytics, and customer support. These providers have access to your information only to perform specific tasks and are obligated to protect it.

4.2 Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any change in ownership or use of your personal information.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure cloud infrastructure with redundancy and backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@alphatensor.io

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Service.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: